Right of withdrawal

You have the right to cancel this contract within fourteen days without giving any reason (exception: for the purchase of content on non-physical data carriers, see below). The cancellation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, took possession of the last goods. To exercise the right to cancel, you must inform us (Dietz&Hohage GbR, Kaiserring 20, 68161 Mannheim, Germany, info@resoundstrings.de) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or e-mail). You can use the attached sample cancellation form, but this is not mandatory. To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right of cancellation before the cancellation period has expired.

Right of cancellation for the purchase of content on non-physical data carriers

According to § 356 paragraph 5 BGB, the right of cancellation for the purchase of content on non-physical data carriers expires as soon as we have started to execute the contract. We have begun with the execution after you have expressly agreed that we may begin with the execution of the contract before the expiry of the cancellation period and you have confirmed your knowledge that you lose your right of cancellation by your consent with the beginning of the execution.

Consequences of cancellation

If you cancel this contract, we must refund all payments we have received from you, excluding delivery costs, immediately and at the latest within fourteen days of the day on which we receive notification of your cancellation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees for this repayment. We may refuse to refund you until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earliest.

You must return or hand over the goods to us immediately and in any case within fourteen days at the latest from the day on which you inform us of the cancellation of this contract. The deadline is met if you dispatch the goods before the period of fourteen days has expired. You shall only be liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.

The right of cancellation does not apply to the following contracts:

• Contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.

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Sample cancellation form for your right of cancellation

(If you want to cancel the contract, you can use this sample as a guide:

To Dietz&Hohage GbR ema-Musik, Kaiserring 20 , 68161 Mannheim, info@ema-Musik.eu, Germany

- I/we (*) hereby cancel the contract concluded by me/us (*) for the purchase of the following goods (*)/the provision of the following service (*)

- Ordered on (*)/received on (*)

- Name of the consumer(s)

- Address of the consumer(s)

- Signature of the consumer(s) (only for notification on paper)

– Date

(*) Delete as appropriate.

Cacellation policy by Trusted Shops legal copywriter in co-operation with Wilde Beuger Solmecke Rechtsanwälte.